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Our Story

Big Sofa Technologies is a technology-driven consultancy that is passionate about building the next generation of consumer intelligence and data. Through our industry-leading video-technology system, we bring to life authentic human behaviors and experiences for the world’s leading brands.

Our history began with carrying an inflatable sofa around the streets of London and asking people to share their stories, on video, with no predetermined set of questions or responses. Just a conversation about what mattered in their lives.

Since the days of an inflatable sofa, we’ve built technology and innovative approaches that stand at the intersection of data and empathy – illuminating trends, behaviors, experiences and insights that would otherwise go undetected. With our video technology, brands have gained access to data, analytics, and insights at scale which are more authentic and valuable – the next frontier of consumer intelligence.

What we believe

A Real-Life Perspective.

At our core, we exist to highlight true human behavior from the spaces & places it naturally occurs — and our methodologies are developed to highlight the true human experience.

Technology Enhances Reality

When our technology intersects with data from real consumer lives, we open a window into insights that more authentic and valuable than other research methods could ever offer.

Better Data In, Better Insights Out

Authentic video data reveals what people do, not just what they say they do. It means we can illuminate trends, behaviors, and insights that would otherwise go undetected.

Now & Next

We are hellbent on providing the most valuable consumer intelligence platform today. And, we believe that’s impossible to do without thinking about what’s next. We are constantly improving and expanding our system’s capabilities.

Who we are

Integrity Led

Integrity is the defining quality of our people and our work. Whether it’s our contribution to corporate social responsibility and research, or our relationships with our clients and our employees, we strive to act truthfully and authentically. We’re unafraid to meet life with a high standard of ethics.


We believe in the importance of continuous improvement and pushing the boundaries of the norm. Curiosity is at the forefront of our business and we strive to improve our product, our people, and our technology.

Future Shapers

Innovation is hardwired into our products and our people. As pioneers in video technology and analytics, we are shaping the next frontier of consumer intelligence, putting human experience and behavior at the heart of businesses and brands.

Tech Enthusiasts

We are fascinated by what technology and human endeavor can achieve. We build and improve our technology to aggregate human diversity in a way that uncovers its shared patterns while doing justice to its heterogeneity. We combine the best of human and machine intelligence to deliver new data streams and better solutions to our client’s business needs.

Big Sofa Video Analysis Software


Operations Manager (UK) Operations Manager (UK) icon

Hours Full Time

The Role: Operations Manager

Reporting to: Finance Director/Head of Operations

Direct reports: Not Applicable


This is an exciting, hybrid role which will be integral to the company’s success. Your main focus will be on helping the business run as smoothly as possible by ensuring it is equipped with all necessary resources whilst also providing support on projects and assisting with Finance and HR tasks. Once the business moves into an office again (early 2021) the role will be expanded to encompass office management duties too.

Key dimensions to this role 

Operations support

  • Support with logistics management, purchasing new equipment, camera set-up, troubleshooting and content management
  • Be point of contact for shipping enquiries and customs communications
  • Assist with project management tasks and content uploads
  • Work with Head of Ops on ensuring smooth running of projects from an operational perspective

Office management

These points will only be relevant once we have moved into an office – early 2021:

  • Pivotal in ensuring the smooth running of the office – by being the ‘front of house’ as well as ensuring that all necessary office related suppliers are vetted and appointed and supplies are ordered as needed
  • Oversee compliance with data security and health and safety regulations
  • Responsible for organising company social events

Finance and business administration

  • Support with diary management and meeting organisation
  • Assist the FD with basic bookkeeping tasks


  • Work with FD to ensure a smooth new joiner induction process

Administration of Freelancers

  • Assist with recruitment process and advertising job posts
  • Create and oversee Consultancy Agreements for freelancers
  • Check and process freelancers’ monthly invoices
  • Support with project set-up for freelancers, ensuring they are successfully booked for projects and are able to log their time


  • Previous office management experience (+- 3 years) would be desirable

Skillset required to fulfill this role

  • An interest in technology, and its application to business
  • A highly organised and motivated self starter with close attention to detail
  • Ability to thrive in a fast moving, unstructured environment
  • A keen interest in tech
  • An interest in understanding bigger picture thinking
  • Multi-tasker with a keen sense of responsibility for success of projects
  • Ability to communicate effectively with individuals from across the business in both the UK and US.

Please apply here:

No recruiters, please.


Mahesh Ravindra Image

Mahesh Ravindra

Head of R&D and Devops

Braden King Image

Braden King

Senior Software Engineer

Simon Bennett Image

Simon Bennett

Front End Architect

Sumit Rai Image

Sumit Rai

Lead QA